Kaos Softwear is currently managing a staffing shortage, resulting in longer processing times for orders. At present, retail orders are running about one week behind, and wholesale orders are a little over a month behind. Customs are currently going out from late September, as they require valuable press setup time that is hard to spare. Our team is working overtime to fulfill all orders as quickly as possible, but it will take some time to return to our usual pace.

 

During this period, we’ll be limiting customer communications to prioritize order fulfillment.

 

Please note: expedited shipping will speed up delivery once the order leaves our facility, but will not reduce factory processing time.

 

We sincerely apologize for any inconvenience and thank you for your understanding as we work hard to get back up to speed. 12/4/24

Wholesale

TO QUALIFY FOR A WHOLESALE ACCOUNT YOU MUST HAVE THE FOLLOWING:

A physical piercing studio location for shipping purposes. All Wholesale orders will be shipped to the business location only. Residential addresses are not allowed. 

An active Piercer. Accounts are not offered to non piercing studios or individuals. 

THE FOLLOWING DOUCMENTATION IS REQUIRED TO ESTABLISH A WHOLESALE ACCOUNT:

US & US TERRITORIES-

Current, up to date Sales Tax License/Use Permit issued by the State. Excluding- Alaska, Delaware, Montana, New Hampshire, and Oregon.

Alaska, Delaware, Montana, New Hampshire, and Oregon: A current Business License and or Resellers Permit must be provided. 

California and Arizona: Must provide a Resale Certificate in addition to Sales Tax License/Use Permit.

INTERNATIONAL REQUIRMENTS: 

A photo of your Business License or equivalent

Tax ID/EIN Document

A copy of an invoice from a reputable company within the industry that you are currently doing business with. 

PLEASE EMAIL ALL REQUIRED DOCUMENTS TO: wholesale@kaossoftwear.com 

Once the above requirements are met please sign up for an online account and we will adjust it to reflect as Wholesale. If you have any other questions or concerns feel free to email us.

CURRENT WHOLESALE CUSTOMERS: ALL ACCOUNTS REFLECT AS RETAIL UNTIL THE BELOW INSTRUCTIONS ARE FOLLOWED.

Create your online account by clicking "Sign Up" at the top right hand side of the website. Be sure to use the customer information that matches your current wholesale account. i.e., Studio name, email address and shipping address provided when your account was originally set up with us. If this has changed, updated documents will need to be provided before moving forward. This will include an address changes as well. See required documents listed above. 

Email us directly with your studio name once the above has been done so that we can confirm your account is in good standing and activate your online account. 

 UNSURE IF YOUR WHOLESALE ACCOUNT IS CURRENT?

If you have not placed an order with us in 3 or more years your wholesale account will no longer be active. You will then need to provide the required documents listed above to get started. If you are unsure of the last time you placed an order, please email us directly with your studio name and let us know you are inquiring about the status of your wholesale account. 

Email: wholesale@kaossoftwear.com

Hours of Operation: Monday - Thursday (7am-2:00pm Pacific Standard)