Kaos Softwear is currently managing a staffing shortage, resulting in longer processing times for orders. At present, retail orders are running about two weeks behind, and wholesale orders are about a month behind. Our team is working overtime to fulfill all orders as quickly as possible, but it will take some time to return to our usual pace.

During this period, we’ll be limiting customer communications to prioritize order fulfillment. If you need to cancel or request a refund, rest assured these will be honored, though replies may be delayed.

As a gesture of appreciation for your patience, late retail orders will include a little something extra. If you have a specific item in mind, please let us know. While we’ll do our best to accommodate, we may not be able to fulfill requests placed close to your order’s shipment date.

Please note: expedited shipping will speed up delivery once the order leaves our facility, but will not reduce factory processing time.

We sincerely apologize for any inconvenience and thank you for your understanding as we work hard to get back up to speed.